Terms of service

Effective Date: 16-05-2026

OVERVIEW

Welcome to KhassVesh. Throughout these Terms of Service, the terms “we”, “us”, and “our” refer to KhassVesh.

KhassVesh operates this website, store, social media pages, and related services to provide customers with a premium ethnic fashion shopping experience featuring sarees, kurtis, suits, and traditional Indian wear inspired by Indian culture and timeless elegance.

These Terms of Service (“Terms”) govern your use of our website, products, services, content, features, tools, and any purchases made through our platform.

By visiting our website or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not access or use our Services.

SECTION 1 – ELIGIBILITY & ACCOUNT

By using our Services, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • The information you provide is accurate, current, and complete.
  • You will use our Services only for lawful purposes.

You may be required to provide personal details including your name, email address, phone number, billing address, payment details, and shipping information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

SECTION 2 – PRODUCTS & SERVICES

We strive to display our products, colors, fabrics, embroidery, and designs as accurately as possible.

However:

  • Actual product colors may vary depending on screen settings and lighting.
  • Handcrafted products may contain slight variations that make each piece unique.
  • Product descriptions and pricing may change without notice.
  • Product availability is subject to stock.

KhassVesh reserves the right to discontinue products or limit product quantities at any time.

SECTION 3 – ORDERS & ACCEPTANCE

When you place an order, it is considered an offer to purchase.

KhassVesh reserves the right to:

  • Accept or reject any order.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Limit quantities purchased.
  • Request additional verification before processing.

Orders are confirmed only after payment is successfully received and processed.

If an order is canceled after payment, eligible refunds will be processed according to our Refund Policy.

SECTION 4 – PRICING & PAYMENTS

  • All prices are listed in INR unless otherwise stated.
  • Prices may change without prior notice.
  • Shipping charges, taxes, customs duties, or handling fees may apply separately.
  • Payments must be completed before order dispatch.

We use trusted third-party payment gateways for secure transactions. KhassVesh is not responsible for payment failures caused by banks, payment providers, or technical issues beyond our control.

You agree to provide accurate and updated billing and payment information.

SECTION 5 – SHIPPING & DELIVERY

We aim to deliver products within the estimated delivery timeline provided during checkout.

However, delays may occur due to:

  • Courier partner delays
  • Public holidays or festivals
  • Weather conditions
  • Customs clearance
  • Events beyond our control

Delivery timelines are estimates only and are not guaranteed.

Customers are responsible for providing accurate delivery information.

Risk and ownership of products transfer to the customer upon delivery to the shipping carrier.

SECTION 6 – RETURNS, EXCHANGES & REFUNDS

Returns and exchanges are governed by our Refund & Exchange Policy available on our website.

General conditions may include:

  • Products must be unused, unwashed, and in original condition.
  • Return requests must be initiated within the eligible return window.
  • Customized, stitched, altered, or sale products may not be eligible for return.

Refund processing times may vary depending on banks and payment providers.

SECTION 7 – INTELLECTUAL PROPERTY

All content on the KhassVesh website, including but not limited to:

  • Brand name
  • Logos
  • Product names
  • Product photography
  • Videos
  • Graphics
  • Designs
  • Text content
  • Website layout

is the exclusive intellectual property of KhassVesh and protected under applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, copy, sell, or exploit any content without prior written permission.

SECTION 8 – OPTIONAL TOOLS & THIRD-PARTY SERVICES

Our Services may include access to third-party tools, applications, payment gateways, or external services.

These tools are provided “as is” and “as available” without warranties of any kind.

KhassVesh is not responsible for third-party websites, services, policies, or practices.

Your use of third-party services is entirely at your own risk.

SECTION 9 – USER FEEDBACK & SUBMISSIONS

If you submit reviews, comments, suggestions, ideas, testimonials, photographs, or other content (“Feedback”), you grant KhassVesh a royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and display such Feedback for marketing, promotional, and business purposes.

You agree that your Feedback:

  • Will not violate any law or third-party rights.
  • Will not contain abusive, defamatory, or offensive content.
  • Will not contain malware, spam, or false information.

KhassVesh reserves the right to remove or edit content at its discretion.

SECTION 10 – ERRORS & INACCURACIES

Occasionally there may be typographical errors, inaccuracies, or omissions related to:

  • Product descriptions
  • Pricing
  • Promotions
  • Shipping charges
  • Product availability

We reserve the right to correct errors, update information, or cancel orders without prior notice.

SECTION 11 – PROHIBITED USES

You agree not to:

  • Use the website for unlawful purposes.
  • Violate intellectual property rights.
  • Upload malicious software or harmful code.
  • Attempt unauthorized access to our systems.
  • Use automated bots, scraping tools, or AI tools to extract data from our Services.
  • Submit false or misleading information.
  • Harass, abuse, or harm other users or our team.

Violation of these Terms may result in suspension or termination of access.

SECTION 12 – DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied.

KhassVesh does not guarantee:

  • Uninterrupted website availability
  • Error-free operation
  • Accuracy of all website content
  • That products will meet every customer expectation

Your use of the Services is at your own risk.

SECTION 13 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, KhassVesh and its affiliates, employees, partners, service providers, and licensors shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits, revenue, or data
  • Delivery delays
  • Technical interruptions
  • Payment gateway failures
  • Third-party service interruptions

Our total liability shall never exceed the amount paid for the purchased product.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless KhassVesh and its affiliates, employees, partners, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

  • Your breach of these Terms
  • Your misuse of the Services
  • Your violation of any law or third-party rights

SECTION 15 – TERMINATION

We reserve the right to suspend or terminate your access to the Services at any time without notice if we believe you have violated these Terms.

Sections relating to intellectual property, liability limitations, indemnification, and governing law shall survive termination.

SECTION 16 – PRIVACY POLICY

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

SECTION 17 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of our Services shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.

SECTION 18 – CHANGES TO TERMS

KhassVesh reserves the right to update or modify these Terms at any time.

Changes will become effective immediately upon posting on the website.

Continued use of our Services after updates constitutes acceptance of the revised Terms.

SECTION 19 – CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact:

KhassVesh
Email: khassvesh@gmail.com
Phone: 7874446800
Address: khassvesh at Millenum 1 surat gujarat
Website: khassvesh.com

Brand Note

At KhassVesh, every drape carries tradition, every thread carries grace, and every woman carries a story worth celebrating.

“Har Vesh Ho Khass.”